Dear User, DASHL is a digital marketplace for booking of beauty-related services and offers provided on dashl.de (”the Service” and ”the Website”) Dashl GmbH, HRB 221814-B, Eifflerstraße 43, 22769 Hamburg (“we” or “us”).
For a more detailed description of the Service, please see our Terms of Use (available here).
Your privacy is important to us. Pursuant to applicable data protection legislation, we are responsible for the processing of personal data in contexts where we determine the purposes and means of the processing. The term ”personal data” refers to any information that is directly or indirectly related to an identified or identifiable natural person. Examples of personal data include name and address and may also include data such as location information or IP addresses. We may collect the information described below, and such information may include your personal data.
This document constitutes a policy concerning our collection, use and processing of personal data within the framework for the Service, the types of parties to whom we may disclose personal data, and your rights in relation to your personal data. When you use the Service, we will process personal data for a number of purposes. In order to use the Service, you must first read and accept this Personal Data Policy.

THE DATA WE PROCESS

We collect the following personal data from Professional Users and use such data to provide and maintain an appropriate and secure Service:

  • name
  • username
  • gender
  • address
  • email address
  • phone number
  • image
  • certificates/licenses from educational or training programmes or courses, or from previous employment
We collect the following personal data from Customers and use such data to provide and maintain an appropriate and secure Service:
  • name
  • username
  • gender
  • address
  • email address
  • phone number
  • image
Please be aware that we cannot provide the Service to you unless you provide us with the above personal data.

If, as a Customer, you use another account, for example your Facebook account, to facilitate your use of the Service, you hereby give us the right to collect your account information, such as your username, and any other information which may be available in connection with the ways you use the Service, including your first name, last name, profile image and email address. We may store such information in order to use it for the purposes specified in this Personal Data Policy, and we may verify your information with Facebook or other service providers through whom you may use the Service.

When you use the Service, certain information will be collected automatically, including:
  • information about your use of the Service, including bookings and transaction history (within the Service);
  • content that you publish, upload and/or contribute to the Service;
  • content that you publish or upload to the messaging service provided within the framework for the Service; and
  • technical data, which may include the URL through which you gain access to the Website, unique device ID, information about network and device performance, type of browser, language and information about identification and operating system and location information (if you approve this).
If, as a Customer, you have connected your User Account with us to a social media channel such as Facebook, we may obtain similar information from such channels concerning your use of the Service. We may use cookies and similar technology to collect this information. More information about the use of cookies is provided below.

PURPOSES OF THE PROCESSING

We will process the above information for the following purposes:
to administer your account, ensure provision of the Service and integration with third-party services, and provide, personalise and improve your experience of the Service, and otherwise provide the Service in accordance with the Terms of Use;
to send you notifications and messages via email and in other ways, including sending you marketing regarding our own products and services and the products and services of related third parties; to inform you about our updates of the Service and the Terms of Use; to improve and develop the Service and new services and products, and to analyse your use of the Service;
to ensure the technical functionality of the Service, and to prevent use of the Service that constitutes a violation of the Terms of Use; to implement and enforce the Terms of Use, including measures to protect our rights, property and security, as well as the rights, property and security of third parties as necessary; and to fulfil our obligations pursuant to law.

LEGAL GROUNDS

The legal grounds for our processing of personal data are based on performance of contract to the extent the processing is necessary for our provision of the Service in accordance with the Terms of Use (available here). For all other processing, the legal grounds are based on your consent.

CONSENT

By clicking on the “I accept” button during the process for the creation of a User Account on the Website, you consent to:
the processing of personal data in accordance with this Personal Data Policy; and the receipt of direct marketing from us or related third parties, e.g. via email or in some other way. You have the right to refuse the use of your personal data for direct marketing, and you may withdraw your earlier consent at any time.

TRANSFER OF PERSONAL DATA

We may disclose and transfer your personal data to our partners and suppliers, as well as related third parties, for the purposes stated above, within the EU/EEA.
Your username may be visible to other Users of the Service.
You understand and accept that a third party’s personal data policy will govern all use of information provided to such a third party in accordance with this Personal Data Policy.

COOKIES, BEACONS AND SIMILAR TECHNOLOGY

We collect information with the help of technology such as cookies, beacons and local storage (e.g. on your browser or device).
In this Personal Data Policy, we use the term ”Cookies” to refer to all technology, including data and text files, that we store on your browser or device, as well as the ID that is connected to your device and other software.
Cookies are used to store and receive the ID and other information on computers, phones and other devices. Cookies help us to (for example) recognise you the next time you visit our website, and they also make it possible for us to provide a more secure and more reliable service.
We use Cookies for the following purposes: Functional Cookies: We use functional Cookies to manage certain functions on our website, so that your preferences and settings will be remembered when you revisit the website.
Analytical Cookies: We use analytical Cookies to measure demand for our services, use of our services, and the performance of our services when they are used. The information we collect is used to maintain and improve our Service.
Third-party Cookies: We may also permit our business partners to use Cookies in our services for the same purposes as described above. We may also permit third parties who provide services on our behalf to use Cookies for the purposes described above.
Most browsers allow the user to choose how Cookies are to be managed. This means that you can adjust the settings in your browser to refuse the use of Cookies, or to remove certain Cookies.
If you choose to block Cookies, certain aspects of the functionality of our Service may be impaired or may disappear entirely, as such functionality requires that Cookies be allowed.
If you have any questions or would like more information regarding our use of Cookies, please contact us via email at hello@dashl.se.

LEGAL INQUIRIES AND PREVENTION OF CRIMINAL ACTIVITY ETC.

We may use, store and disclose your information in reply to legal inquiries (such as a warrant for search and seizure, a judgement or ruling by a court of law, a subpoena or the like), or when we find it necessary or reasonable to do so in order to detect, prevent and address fraud and other criminal activity, for the purpose of protecting ourselves, you and other Users, including as part of an investigation if we believe, in good faith, that this is necessary pursuant to applicable law.
This may include replying to legal inquiries from jurisdictions outside the European Union or the European Economic Area, if we believe, in good faith, that the reply is necessary pursuant to applicable law in the relevant jurisdiction, concerns Users in such jurisdiction and is, in our assessment, in accordance with internationally recognised standards.
Information we obtain about you through the Website when you use the Service may be used and stored for a longer period of time when the information is subject to a legal inquiry or obligation, investigation by a competent authority, or investigations concerning possible breaches of our Terms of Use or policies, or otherwise to prevent damage.
Social Plug-ins When you use a Website belonging to us on which a Social Plug-in (e.g. a “like” button) has been implemented, your browser will establish a direct link to the third party’s Social Plug-in (”Social Plug-in”) and will transfer the following data to the Social Plug-in directly (e.g. to Facebook or Twitter):
date and time of your visit; the Internet address/URL for the address you are currently visiting; your username if you are a registered user of the Social Plug-in and, where applicable, your first name and last name; and if you use a plug-in, the information for which you have used this specific plug-in (e.g. the image you have shared on Facebook). We wish to emphasise that we do not have any influence or control over the data that a Social Plug-in collects with the help of a plug-in, and we therefore strongly suggest that you read the personal data policy for each Social Plug-in for more information concerning such data. We also recommend that you obtain and read all relevant information concerning each Social Plug-in, particularly regarding the purpose and scope of the collection of data and your rights in this respect, as well as alternative settings available to protect your information and privacy.
Please also bear in mind that it is possible to prevent the use of Cookies by adjusting the settings in your browser. It is also possible to block Social Plug-ins from collecting personal data with add-ons for your browser.
Links to other websites Within the framework for the Service, an external payment function is provided to Users via the payment service provider Stripe, in order for Users to be able to manage their transactions. Please note that we cannot influence or control the scope of the information that Stripe collects in order to be able to provide this payment service. For more information about this type of data collection and processing, please refer to Stripe’s personal data policy (available here: https://stripe.com/se/privacy).
You should also be aware that, when you use the Service, you may be referred to other websites where personal data is collected, and where such data collection is beyond our control. The personal data policy for each such website will govern the processing of information collected from you on such a website.

OTHER THINGS YOU SHOULD KNOW

Data storage We will only store your personal data for as long as we need such data for the purposes specified above. The storage period will not be longer than a period lasting up to 1 year after you have cancelled your User Account in the Service.
Change in ownership If the ownership of our business changes, we will transfer your information to the new owners so that they can continue to provide the Service. The new owners will continue to observe the undertakings we have provided in this Personal Data Policy.
Notification of changes If we make changes to this Personal Data Policy, we will notify you of such changes no later than thirty (30) days prior to the date on which a change comes into effect. We will provide you with such information here or via email to the email address you have provided to us. If the changes are of a material nature, we will notify you of the changes via email and, if required pursuant to applicable law, we will ask for your consent.
Your rights pursuant to EU legislation Pursuant to EU legislation, a resident of a member state has the right to request information once a year about the personal data in our possession, where such data has been obtained from, and to whom such data has been disclosed. You are entitled to receive this information free-of-charge, and without specifying a reason for requesting the information.
You have the right to object to the processing of your personal data at any time, and to withdraw your consent to the processing of your personal data (i.e. the consent you provided upon registration). Additionally, you have the right, at any time, to request rectification of your personal data if such data is inaccurate, or to request that your data be blocked or erased (under certain circumstances). However, please be aware that, if we are obligated by law to store your data, the data can only be blocked, not erased.
In order to exercise your rights in accordance with the above, or if you have questions regarding our processing of your data or your rights pursuant to EU legislation, or if you wish to request the removal of your data, please contact us via email at hello@dashl.se or write to us at DASHL AB, Engelbrektsgatan 5, 114 32 Stockholm. To ensure a prompt reply, please include your full name in your email or correspondence and, where applicable, your address, username and the email address you used during registration. Please note that you must sign your correspondence in order to receive information about the processing of your personal data.